Get Better Service
With Managed IT

Providing IT Managed Services to businesses and organizations in our core service areas. From helpdesk support to managed printing, we are prepared to offer quality service as your IT partner.

Improve Results with Managed IT

Let us compliment your existing IT team or provide assistance as your trusted Managed IT partner. Let’s discuss how we can help your business today.

Please enable JavaScript in your browser to complete this form.
Managed Services for Any Organization

Discover the Benefits of IT Managed Services

Managed IT services come in a variety of packages and solutions throughout the MSP world. Dark Blue Technologies focus on managed services is to both compliment existing IT teams while providing additional support to those organizations without internal IT. We focus on providing individual solutions that are not pre-packaged or require difficult setup to best compliment any business type.

Businesses can benefit from managed services by leveraging outside resources to improve cost-efficiency, lessen burden on overworked IT teams, and provide clear goals on what to expect from our service. We have partnered with other technology providers in the United States to offer premium services with great deliverables.

Benefits From Our Suite of Managed IT Services

Refurbished
Hardware

We’ve partnered with the leading refurb shop in the United States to provide quality hardware with 3-year guaranteed warranties. Hardware is affordable, effective, and fast to ship.

Managed
HelpDesk

Businesses lacking an internal IT team can take advantage of our managed helpdesk solution. We have United States-based IT professionals that can field calls for your business.

Managed IT Administration

Need more than an IT helpdesk? Our IT team can manage the technology for your business. Whether you have existing IT infrastructure or need help getting set up, we can help.

BUSINESS
COMMUNICATION

We’ve partnered with telecommunication companies to provide VoIP phone solutions. We provide the numbers, IT backend, and hardware to ensure your business is up and working swiftly.

Managed
Printing

We’ve partnered with the leading managed printing provider in the US to provide hardware and support at a low price. All plans provide tech support to existing enterprise printers along with the option to rent new hardware.

Managed
Security

Can’t keep up with cybersecurity in your organization? Dark Blue Technologies can implement an all-encompassing security solution to protect endpoints, accounts, and your network. We can further manage and support these systems for your business.

Get Started with our MANAGED IT Services

Our 3 Step Process to make
IT Easy for All Businesses

It is important for businesses to understand managed IT service agreements in order to ensure that their systems are functioning properly, secure, and optimized. Dark Blue Technologies provides a clear process to help businesses achieve this. Through their partnership process, they establish a Service Level Agreement (SLA) that outlines the services required and how they will be provided – including access rights and responsibilities, cost breakdowns, security measures and more.

This helps customers know what to expect from their managed IT service provider. This process also establishes an ongoing communication channel between the customer and Dark Blue Technologies, so any problems can be identified quickly and addressed in real time.

Step 1: Establishing a Partnership with Dark Blue Technologies

At the beginning of an IT managed service relationship, the provider and customer must establish a partnership. This is usually done through a signed agreement or Service Level Agreement (SLA) that outlines what services need to be provided, how they will be provided, and when they will be available. The SLA should include any additional items such as access rights and responsibilities, cost breakdowns, security measures and more.

Once these parameters are established, both parties can move ahead knowing exactly what each one expects from the other. An important part of this process is establishing an ongoing communication channel between the customer and Dark Blue Technologies so that problems can be identified quickly and addressed in real time.

Step 2: Monitoring and Maintaining IT Systems

Once the contract is in place, Dark Blue Technologies can begin monitoring your IT systems on a regular basis. This includes both proactive and reactive maintenance to ensure that all components are functioning properly. Proactive maintenance tasks may include patching software, updating firmware, running system tests, creating backups and more. Reactive maintenance tasks involve responding quickly to any issues or incidents that arise, such as hardware failure or an unexpected virus outbreak. With these measures in place, you can be confident that your systems will be running smoothly and securely at all times.

Step 3: Assessing Performance and Optimizing for Success

At various points throughout the duration of the managed service agreement, Dark Blue Technologies will assess the performance of your systems to ensure that they are meeting the expectations outlined in the SLA. They will also look for any areas where optimization is possible, such as increasing network speeds or reducing power consumption. This enables them to identify issues before they become major problems and helps you get the most out of your IT investments. In addition, Dark Blue Technologies can provide you with helpful advice on best practices that you can use going forward to ensure maximum system performance and efficiency.

Let’s Chat IT Solutions

Ready to talk about IT Solutions?

Looking to discover how Dark Blue Technologies can provide your business with better IT services? As a technology provider servicing local businesses and organizations, we work hard to develop unique solutions that work best for each of our clients. Give us a quick call or email to get started. We’ll work with your team to introduce better technology and more efficient systems.