With emerging cybersecurity threats and bad actors targeting medical facilities, organizations are challenged to stay ahead of threats that constantly mutate and adapt. This is especially true for non-profit organizations and Federally Qualified Health Centers (FQHCs), which handle sensitive patient information and rely on secure systems to function effectively. One such Michigan FQHC that faced this challenge head-on was the Family Medical Center of Michigan.
Seeking a more affordable yet effective cybersecurity solution, they entrusted us with the task of not only transitioning their existing security system but also enhancing their overall cybersecurity setup. The results of this collaboration have been transformative, leading to substantial cost savings and a fortified defense against emerging threats.
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How Family Medical Center of Michigan Saved Thousands in Monthly Costs
In June of 2023, Family Medical Center of Michigan’s (FMC) partnered with Dark Blue Technologies to discuss IT solutions that could save money and provide better tools. Through a series of discussions the DBT team found room for improvement with cybersecurity and managed printing at their offices.
Migration to Enhanced Cybersecurity Tools
With our team on their side, FMC’s internal IT team seamlessly transitioned to a new cybersecurity suite, expanding their modern capabilities and tools. By leveraging AI-powered behavior-based analysis and cutting-edge monitoring, the center could detect and respond to emerging threats that previously went unnoticed. Over 70% of endpoints were migrated within 24 hours of signing up for the new cybersecurity solution. Within 72 hours, 98% of active endpoints were successfully migrated.
In addition to a successful migration path, the IT team reported a better management overview for discovering and remediating cybersecurity threats.
Over 70% of endpoints were migrated within 24 hours of signing up for the new cybersecurity solution. Within 72 hours, 98% of active endpoints were successfully migrated.
Managed Printing That Just Works
During our discussions with Family Medical Center of Michigan’s IT department, we were able to identify room for improvement with their managed printing setup. As a TotalPrint USA partner, we were able to get all four Family Medical Center of Michigan locations upgraded to new HP printers that are rented instead of leased. This led to lower costs per month on the hardware and less spending towards printer supplies and maintenance.
Over the span of 48 hours, all managed printers in each of their office locations were replaced by TotalPrint professionals and set up for faxing, scanning, printing, and reporting with minimal downtime. On average, each printer was replaced within 15 minutes of the old device being taken offline. This ensured that important functions to the business were minimally interrupted. Between Dark Blue Technologies and TotalPrint, Family Medical Center of Michigan continues to receive fast support for their managed devices.
On average, each printer was replaced within 15 minutes of the old device being taken offline. This ensured that important functions to the business were minimally interrupted.
Additional Benefits to Email Security and PSAT
Having recognized the importance of email security, we have conducted a comprehensive discussion about how to enhance their email security. Through the use of advanced tools that seamlessly integrate with Microsoft 365 and the existing infrastructure, we were able to secure their email ecosystem against threats that are often targeted at this medium.
As a result of our email security solutions, we were also able to introduce tools for email archiving and eDiscovery that allowed them to stay in compliance with effective auditing solutions. Inboxes are now easily managed, backed up, and archived using an easy-to-use dashboard. It seamlessly integrates with Microsoft 365, allowing new employee accounts to be automatically synchronized with their OneDrive, Outlook, Teams, and SharePoint content periodically throughout the day. As a result of automatic archiving, the internal IT team may now easily locate content that is currently being reviewed in collaboration with auditors.
Empowering Non-Profits and Michigan FQHCs through Cost-Effective Solutions
There is no doubt that these institutions are under financial strain, often forced to make difficult decisions regarding the allocation of resources. Having recognized the vital role FQHCs play in Michigan’s healthcare landscape, Dark Blue Technologies has partnered with them to offer affordable solutions that do not compromise on security. By working with Family Medical Center of Michigan to discuss their needs, we are able to offer discounted solutions and better technology. We ensure that FQHCs can channel their limited resources towards enhancing patient care and community outreach, rather than being bogged down by exorbitant technology costs.
Preliminary assessments indicate that Michigan’s FQHCs are poised to save thousands of dollars each month by embracing this advanced cybersecurity platform. These savings can then be reinvested in patient care, staff development, infrastructure improvements, and other critical initiatives that directly impact the community’s well-being.
In Family Medical Center of Michigan’s case, we were able to implement new solutions and save them over $3,000 in technology and hardware costs month-to-month.
Learn More and Get Started With Better Technology Solutions
Family Medical Center of Michigan was able to save thousands every year by partnering with Dark Blue Technologies. Contact us to learn how you can more efficiently handle tech costs while maintaining effective and efficient tools for your IT department.
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